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Questions about a product, an order or a return? Send a message or call during business hours.
Quick answers
Before you write
How fast do orders ship?
Physical orders placed before 1pm Central Time on a business day usually leave our warehouse the same day. Standard delivery takes 3 to 6 business days, and express takes 1 to 3 business days.
How do digital codes and gift cards arrive?
Software codes and eGift cards are sent to the email address you give at checkout, usually within a few hours of payment and always within one business day.
How does the POINT10 code work?
Enter POINT10 in your cart to take 10% off eligible items. Gift cards are not included, and the code cannot be combined with other offers.
Can I pick up an order in Melrose Park?
We are an online store, so orders ship from our warehouse. If you live nearby and would like to arrange a pickup, call us at +1 708-345-0113 and we will do our best to help.